The vast majority of assessment projects and tuition programmes run smoothly, without any problems whatsoever. However, from time to time, something does come up, and these Terms of Service are designed to ensure that we are both protected from any unexpected circumstances. They also lay out the basic groundwork for how assessment projects/tuition programmes will progress, and what is expected of both parties. Together with our privacy and cookies statements, they cover our relationship with you in terms of the website. If you disagree with any part of these Terms of Service, please do not continue to use the website.
Summary
The following Terms of Service apply to all products and services provided by ELAS International (hereinafter referred to as ELAS).
By accepting a quote, you are considered to have accepted these Terms of Service in full.
What do both parties agree to do?
You agree that: You have the authority to enter into this contract on behalf of yourself, your company or your organisation. You agree to provide us with everything that we need to complete the assessment project/tuition programme, including the use of electronic signatures, contracts, and other records, as and when we need it, and in the format that we ask for, and to the electronic delivery of materials prepared by us. You will review our work and correspond in a timely manner. You also agree to adhere to the payment schedule set out in these terms and conditions.
We agree that: We have the experience and ability to perform the services you need from us, and we will carry them out in a professional and timely manner. Along the way we will endeavour to meet all the deadlines set. However, we cannot be responsible for a missed deadline if materials have been supplied late or you have failed to correspond in a timely manner. We will maintain the confidentiality of any information that you give us.
Project delivery dates
If there is a hard deadline for your project, you must communicate it clearly up front before the project begins. It is always our intention to complete your project on time. Revisions and your response times play a major role in the amount of time it takes to complete your project. Therefore, the project completion date we give you is not a guarantee.
Authoring services
These Terms of Service allow for one set of revisions to all authored material unless agreed otherwise prior to starting the project. Extra revisions are subject to additional charges at our discretion. It is the client’s responsibility to proof read all material written by ELAS prior to approving and using it.
Errors and omissions
It is the client’s responsibility to check material carefully for accuracy in all respects including, but not limited to, formatting and spelling. ELAS is not liable for errors or omissions.
Project cancellations
Should something happen for any reason whatsoever that causes you to cancel a project once it has begun, you are free to do so. You will be billed for any work completed up to the point of cancellation, and we will send you any work completed up to that point.
In the unlikely event that ELAS needs to cancel this project, we will hand over any work completed up to the point of cancellation and refund you for any payments made on incomplete work.
Copyright
You guarantee that all elements of text, graphics, photos, designs, trademarks, or other artwork you provide ELAS with are either owned by your company, or that you have permission to use them. Copyright is retained by ELAS on all work until all costs have been settled. When your final payment has cleared, copyright will be automatically assigned as follows:
You will own all material that we create for your project. We will give you the completed files, which you should keep safe as we are not required to keep copies of these.
We reserve the right, unless you specifically ask us not to, to mention our collaboration with you as part of our portfolio and on social media.
Payment
Payment is due as per the terms of the contract and within 30 days of date of invoice. Payments should be made by bank transfer, referencing the invoice number given. You are responsible for any bank charges associated with making the payment.
ELAS reserves the right to charge statutory interest of 8% plus the Bank of England base rate under the late payment legislation on overdue balances.
ELAS is responsible for the payment of all government taxes with respect to the services we perform for the client.
Disclaimer
ELAS will not be responsible for any damages your business may suffer. We cannot guarantee that our work will, at all times, be error-free and so we cannot be liable to you or any third-party for damages, including lost profits or savings, or other incidental, consequential or special damages, even if you have advised us of them. Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
ELAS reserves the right to revise its policies and Terms of Service at any time.
Acceptance of terms
By accepting a quotation and supplying information/images/files to allow a project to commence, the client agrees that they have read, understood, and are considered legally bound to these terms.
ELAS International